RETURN, FAQ, SHIPPING

RETURN, FAQ, SHIPPING

We offer free shipping in the US for orders over $45 and Canada for orders over $99.

Orders ship within 1-2 business days from the time they are placed. Orders placed on the weekend or a holiday will be queued up for the next business day to be processed.

Domestic orders are typically delivered in 5 business days once shipped. International orders may take 5-12 business days to arrive (sometimes longer for outlier destinations). Various shipping options and transit times are provided at the checkout page. Please consider the time it takes for fulfillment to process your order.



We do. International shipments are typically shipped via DHL. International orders may take up to 14-21 business days to arrive. Various shipping options are provided at the checkout page. You are responsible for duties and taxes that may be imposed by your country or any fees charged to clear your parcel in customs. Kiss My Keto will not reimburse you for charges imposed by your local courier or customs department. If you are shipping abroad please consider this in your purchase decision. Also, all prices are shown in U.S. dollars. The item price is exclusive of any import duties, taxes and shipping charges. Lastly, we do not accept returns on international orders. And we do not ship to the following countries: Iran, Iraq, Pakistan, Ukraine, Afghanistan, Cuba, North Korea, Nigeria, Sudan and Syria. Sorry guys.

Orders are sent to fulfilment at 10AM Eastern. Once the order has been received by fulfilment we are unable to make changes or cancel it. Please still allow 1 business day for order processing. We cannot guarantee that your order will be processed and shipped same day.

We offer a 60 day, 100% satisfaction guarantee or your money back for USA orders purchased at www.kissmyketo.com.

Please contact us for return requests at our support desk.

Please note that the product must be returned unused, unopened, in original packaging including all labels.

In case of refund neither the original shipping cost nor the return shipping cost will be repaid.

Order discrepancies and damages must be reported immediately but no later than three (3) days after receipt of goods.

If your shipment is lost please contact our support desk so that we can determine how to resolve it.

You can either email us at [email protected] or call us at 310-765-1553.

Yes we do. There is a subscribe and save button located on the product page above the add to cart button.

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